WORK EXPERIENCE
Fiver, Freelancer
09/2023 - Present
Working as a freelance web designer, graphic designer, photo editor, and illustrator on Fiverr allowed me to use my skills in Website Builders like Framer, Photoshop, Blender, and AI tools to improve my workflow. This job also required me to communicate effectively with clients to enhance client satisfaction.
Ceylinco Life Insurance, Customer Relations Executive
10/2025 - 04/2026
Handled customer verification, inquiries, and onboarding calls in Sinhala and English, including high-value and international clients. Designed and implemented the reporting & tracking system still in use today for monitoring agent video calls and call counts.
i211 Solutions, Social Media Marketing Intern
06/2024 - 12/2024
My role involved designing and managing social media posts, engaging with online customers, and collaborating with the team to maintain a cohesive vision. I work closely with the marketing team to analyze social media metrics, create compelling content, and use management tools for scheduling and monitoring engagement.